For anyone managing the security of an estate, last-minute guarding requests often come with headaches around filling shifts quickly and reliably, without compromising on quality.
Our Emergency and Temporary Guarding service has helped hundreds of organisations get the rapid support they need – without the usual headaches. Over the past year alone we have completed over 80,000 jobs and filled shifts at a rate of 99.3%!
Here are three of the biggest challenges we hear from clients – and how we solve them.
1. “Booking cover takes too long and might be unreliable in my area”
Many guarding companies still rely on manual phone calls and slow confirmation chains. When time is tight, that’s the last thing you want.
We’ve built a smarter, faster (award-winning) way to book last-minute cover – without the back and forth. Through our platform, you can:
– Submit guarding requests in seconds, with full control over officer requirements (from accreditations and duties to uniform and experience).
– Instantly amend, copy, or cancel jobs in one place, saving you precious time.
– Book cover online 24/7 – no waiting on hold, no chasing paperwork.
Once you hit ‘submit’, our system and specialist Guarding Operations team get to work – matching your job to the best-placed local partner, based on location, availability, and performance.
With over 11,000 guards across our nationwide network of across 200+ ACS-accredited providers, we can cover virtually any UK location, so you know you’re covered no matter where you are.
2. “How will I know if the officer on site is properly prepared or qualified?”
One of the biggest sources of anxiety for those who outsource short-term guarding is not knowing who’s turning up, whether they’re properly briefed, or if they meet the required standards.
That’s why, within 60 minutes of booking, you’ll receive full job confirmation – including the officer’s name, SIA licence number, and photo – so you know exactly who’s being deployed, with zero ambiguity.
From there, we’ve built transparency into every step of the process:
– Officer credentials are validated via our automated licence-matching tool, which checks qualifications against SIA records.
– Officers are fully briefed in advance via our Guarding App, including site-specific duties, risk assessments and instructions.
– On arrival, officers verify their uniform, SIA badge, and location – all timestamped and logged for full accountability. The images they share are automatically verified by AI and any missing or incorrect details and items are flagged.
Because we operate a zero-tolerance policy on partner subcontracting, you can be confident every officer comes from a trusted source, is fully qualified with an SIA license, vetted to BSI 7858 and paid through PAYE.
No surprises. No confusion. Just qualified people showing up to do the job right, first time.
From start to finish the whole process is seamless. It’s an investment we do not regret.
Head of Loss Prevention, CeX / DeX
3. “I need more visibility – during the job and afterwards.”
There’s nothing worse than being left guessing about how things are going – or how they turned out.
Our platform gives you real-time tracking and comprehensive reporting for every job, so you know exactly what’s happening on-site – and how the job was completed.
– During each shift, officers use our Electronic Daily Occurrence Book (eDOB) to log actions and incidents in real-time – no messy paper records, no gaps. The photos they upload are verified for accuracy and authenticity via AI.
– Guards book on and off within geo-tagged site boundaries. You can track their location and activity throughout the shift via your live dashboard, and they’ll receive a warning if they leave the site boundaries.
– After the shift, you’ll receive a comprehensive job report with photos, notes, incident details, and a full audit trail.
You can also access shift-level analytics to review performance, guarding spend, and spot patterns – helping you refine your coverage strategy and make better, faster decisions.
Everything is logged, tracked, and available in one place – for total oversight and peace of mind.
No more firefighting. Just reliable guarding, fast.
If you’re tired of slow bookings, a lack of coverage, below-par standards, and poor visibility when sourcing short-term guarding cover, you’re not alone. The good news? There’s a better way.
Booking guards with The Keyholding Company is designed to take the pressure off – helping you respond faster, with more control, better compliance, and less stress.
Explore our Emergency and Temporary Guarding services.
Are you interested?
Are you interested?
If you’re in need of a trusted, reliable solution for short-term guarding cover, then look no further. Get in touch today and find out how our tech-led services can help you.
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