The Keyholding Company

We are driven by our ‘inside-out’ approach.

That means we strive to set the bar high for ourselves and our network of partners, leading with responsible business practices to deliver quality services.

National Security Inspectorate

We are accredited by the National Security Inspectorate (NSI) to gold standard incorporating BS EN ISO 9001 (quality control systems), BS 7984 (keyholding and response services) and our staff are screened in accordance with BS 7858 and BS 7499 (code of practice for guarding).

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Security Industry Authority

We are regulated by the Security Industry Authority (SIA) as a government Approved Contractor under the ACS scheme. The Keyholding Company currently holds SIA Approved Contractor Scheme (ACS) status for the provision of Security Guarding and Key Holding.

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High standards throughout our supply chain

Our network is made up of the most highly-accredited and top performing security companies in the UK.

We only work with ACS-accredited organisations, ensuring full transparency around the status of their accreditations and service delivery.

Learn about our network

Committed to strong governance

We pursue accreditations that prove we go above and beyond for our clients.

Despite only being required for companies at £36 million annual turnover, we have a Modern Slavery Policy, demonstrating our commitment to ethical working practices. Our information security processes are designed to ISO27001 and Cyber Essentials Plus standard.

Our Modern Slavery Policy

Delivering security with a conscience

We are on track to become one of the first security companies in the UK with B Corp status.

B Corp is recognised globally as a certification that showcases a company’s commitment to social and environmental responsibility and transparency, reflecting its broader mission beyond financial success.

Learn about B Corp

Our accreditations

Pacesetters

We are a member of Pacesetters, a select group of leading independent security companies in the UK. The group consists of the top 15% of SIA-licensed companies ranked by the ACS benchmarking and achievement scoring system. We are in the top 5%.

Our Pacesetters certificate

SafeContractor

We are a member of the SafeContractor scheme, which assesses our health and safety credentials. Clients recognise the scheme for approved suppliers and accept the certification as confirmation of competency and good practice.

CHAS

As members of CHAS (The Contractors Health & Safety Assessment Scheme) we, along with the other approved contractors in the UK, demonstrate our commitment to driving health and safety standards nationwide.

Cyber Essentials Plus

Cyber Essentials is an effective, Government-backed scheme that will help to protect an organisation, whatever its size, against a range of the most common cyber attacks.

Disability Confident

As accredited members of the government’s Disability Confident scheme, we are committed to supporting and employing disabled individuals from all walks of life. This journey includes challenging attitudes towards disability and providing reasonable adjustments for our disabled team members or those with long-term health conditions.

Our standards

ISO 9001:2015

The quality management standard of best business practice.

ISO 14001:2015

This international standard specifies requirements for an effective environmental management system (EMS). It provides a framework that an organisation can follow.

ISO 27001:2017

This is an international standard on how to manage information security. It details requirements for establishing, implementing, maintaining and continually improving an information security management system (ISMS), the aim of which is to help organisations make the information assets they hold more secure.

ISO 45001:2018

This international standard specifies requirements for an effective health & safety system (H&S). This standard sets out the fundamental requirements for best practice.

BS 7984-1:2016

The code of practice for management, staffing and operation of organisations providing keyholding and response services.

BS 7858:2019

The code of practice for the security screening of staff. All our staff undergo criminal record checks, continuous employment checks, vetting and credit referencing and all operational staff hold SIA Front Line licences.

BS 10800:2020

The code of practice for an organisation providing security services.

BS 7984-3:2020

The code of practice for an organisation to manage the service provision of mobile patrolling and how it responds to an event.

BS 7499:2020

The code of practice for an organisation providing security guarding services on a static site.

Our frameworks

ESPO Security Services Framework (347)

The Security Services framework (347) helps public sector organisations find trusted and accredited security partners quickly and easily. Our placement on the framework is recognition of our ability to deliver high-quality site-related security across the public sector.

CCS Low Value Purchase System (LVPS)

The LVPS provides public sector organisations with a trusted souce of low cost suppliers for small volume, low complexity requirements. Our placement on the framework ensures we are fully compliant with public contract regulations and streamlines the procurement process.

CPU 4236 (NCC/MDC) Corporate Security Services Framework for Nottingham City Council

CPU 4236 (NCC/MDC) Corporate Security Services Framework for Nottingham City Council in collaboration with Mansfield District Council is an established framework agreement to meet the authorities’ varied security services requirements. We are proud to have been awarded Lots for Manned Guarding, Event Security and Alarm, Key Holding and Response.

Our certificates

Learn more about our ESG approach

Our environment

Our mission is to propel the security industry towards a greener future. We are committed to reaching net zero across Scopes 1-2 by 2025, by improving the sustainability of our operations and reducing our carbon emissions.
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Our community

We believe The Keyholding Company should be a place for everyone, from our employees to our network of partners and clients. Learn more about our values and how we are developing a community we are proud of.
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