Revenue Controller
We are the UK’s number 1 keyholding and alarm response specialist, disrupting the industry with creative thinking and bespoke technology.
We are looking for a confident, outgoing and results driven revenue controller to join the TKC team. Reporting into the Head of Credit Control and Billing, the revenue controller is responsible for undertaking the effective collection of accounts to improve cash flow and minimise bad debt exposure. This role will also work closely with the billing team to ensure billing related issues are dealt with quickly and effectively.
An excellent opportunity and a prosperous steppingstone for an individual looking to expand their knowledge within finance. You will play a vital role in driving our company’s success, gain second to none company and industry insight and hopefully start a fruitful career with the Keyholding Company.
Applications to be sent to hr@keyholding.com or apply here.
- Salary of £24,000 per annum.
- Fulltime, permanent, and flexible working basis (ability to work from home but must have the flexibility to travel into our Farringdon HQ when/if required).
- We offer internal training and development opportunities, professional qualifications relevant to the role would also be supported.
- Auto-enrolment into our company pension scheme and staff discounts on several retail stores, restaurants, travel companies, and much more.
- Exciting, fast-paced working environment, no two days are ever the same with the opportunity to make a real difference in a position of real responsibility!
- Maintain and build relationships with customers to ensure collection objectives are met.
- Deal with customer enquiries and manage query resolution process.
- Understanding and resolving client / Service Partner queries within agreed SLA’s.
- Maintain regular communication with clients and Service Partners to keep them informed of progress.
- Liaise with internal departments to ensure the prompt resolution of queries.
- Identify root cause of issues and recommend preventative actions.
- Ensure changes are made to the route cause so that problems do not recur.
- Collaborate with other departments to ensure changes are implemented.
- Monitor, highlight and report potential credit risks.
- Identify and participate in continuous improvement initiatives.
- Perform pre-billing checks and make necessary amendments.
- Prepare and distribute invoicing reports as required.
- Generate and distribute client invoicing in line with agreed SLA’s.
- Raise credits and manual invoices as required.
- Minimum 2 years’ experience in similar role
- Diploma in Credit Management would be an advantage
- The ability to work to strict deadlines
- Takes ownership and responsibility of assigned tasks
- Organised, methodical calm under pressure
- Excellent attention to detail and negotiation skills
- The ability to explain financial matters firmly and clearly
- Excellent mathematical skills
- Positive, friendly, and firm approach
We are keen to hear from candidates from a broad range of backgrounds and experiences and are excited about learning from you, as much as we know you can learn from us.