The Keyholding Company

Motorbike response officer

Reporting to the Operations Manager, the Motorbike Response Officer (Warden) is responsible for attending, investigating and resolving alarm activations at our client’s properties. In addition, other tasks include locking, unlocking, patrols and access visits.

Applications to be sent to: Dyan Lobo Pereira

Principal duties and responsibilities
  • Alarm Response to Commercial and Residential properties;
  • Mobile patrols, unlocks/lock-ups, property inspections;
  • 4 on 4 off shift pattern (days and night), 12hr shifts;
  • The shift pattern means you will cover weekday and weekends while working the 4 on 4 off pattern;
  • Employees may be assigned other duties, in addition to, or in lieu of those described above, per the needs of the Company.
Knowledge and skills
Knowledge (job related/professional)
  • Full UK Motorbike licence;
  • SIA security license preferred but not essential;
  • Confident riders with minimum 2 year’s experience;
  • A good knowledge of London is preferred;
  • Checkable work history up to 5 years or to last full-time education.
Skills (technical)
  • Excellent communication skills;
  • Excellent organisational skills, attention to detail and a thorough approach to completing tasks;
  • Forward thinking with a can do/will do attitude;
  • Ability to work well under pressure.
The Keyholding Company values and behaviours

We care about doing a good job

  • Dedication: we exceed customer expectations
  • Responsibility: we take pride in and ownership of our work
  • Credibility: we do what we say we are going to do



We believe in open and honest communications

  • Confident: we have the confidence to express our opinions
  • Open Minded: we openly share our ideas and views while listening and welcoming feedback
  • Honesty: we are straight talking and trustworthy


We encourage collaborative working with partners, clients and each other

  • Partnership: we partner with others to share work, ideas and thoughts
  • Coaching and Mentoring: we support each other and share knowledge
  • Teamwork: we work together to achieve our goals


We constantly strive to improve, via our people, processes and technology

  • Initiative: we look for opportunities to improve and act
  • Self-Development: we are motivated to develop our knowledge and skills
  • Adaptability: we embrace change and are flexible
The package
  • £9.58 per hour basic salary with an option for overtime if desired/available;
  • 20-28 day’s holiday per year pro-rata depending on role/shift pattern;
  • Motorbike, Fuel Card, phone provided whilst on duty and an annual kit allowance;
Keyholding Company Benefits
  • Workplace pension
  • Access to 100s of benefits through Perkbox platform, Childcare Vouchers, Cycle to Work, and Keyholding Company Discounted Gym Membership
  • Free Eyecare Vouchers
Engagement Programmes
  • Think Tank, Sports & Social, Quarterly Values Day

About us

The Keyholding Company is a technology driven security services company. Keyholding and alarm response is at the core of what we do. We are the UK’s number 1 keyholding and alarm response specialist. Many of the UK’s most respected brands, as well as government departments, public agencies, schools and hospitals trust us to attend their premises fast at the smallest sign of alarm.

We are a company run by a visionary executive team who focus between delivering service excellence day to day and disrupting the response industry with creative thinking and technology.

From the front line of service delivery to working at our HQ, we hire and reward people who share our values

If you are interested in working in a fast paced, dynamic and rewarding work environment and you meet the requirements of this role, please send us your application.

Only shortlisted applicants will be contacted for interview.

You must be eligible to work in the UK for any employer.

The Keyholding Company is an Equal Opportunities employer and we welcome all applications regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex and sexual orientation.